Update on our Maintenance

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Posted on December 06, 2012

By Daniel Morrison

We’re happy to report that we came through today’s planned maintenance window with zero downtime for live sites. We did go over our hour window a bit while still in “read-only mode” for the admin, but we’re happy with the results overall.

Today’s work centered around moving our database to a more robust infrastructure, making it easier for us to do maintenance in the future, reducing unplanned downtime, and allowing us to recover faster in the event of a catastrophic failure.

Keeping your sites available is always our primary concern. As we continue to grow and improve Harmony, we want to be able to continue to do maintenance without experiencing downtime. I know that some of you were concerned about our “1 hour window” but we prefer to be very transparent about when we perform maintenance and what to expect as a worst-case. We’d love to hear your thoughts about how we communicated this window, and how we should in the future.

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